Rental Terms and Conditions
| These terms and conditions (T&Cs) apply to the vehicle rental services provided by PT Asia Vehicle Rental Indonesia (Company) to the customer identified below (Customer) for the rental of the vehicle booked through the Avis reservation service (Vehicle). These T&Cs are in addition to any other terms and conditions and policies communicated to the Customer, including through the Avis reservation service. Reservation Vehicle reservations must be made at least 24 (twenty-four) hours in advance for Jakarta & Bali, and at least 72 (seventy-two) hours in advance for any other cities through the Avis reservation service at www.avis.com or www.avis.co.id. If the Customer intends to extend the Vehicle rental period (Rental Period), the Customer must do so through the above websites. Customer’s Responsibilities During the Rental Period, the Customer is responsible for the consumption of fuel, toll charges, parking fees, and any other expenses incurred from using the Vehicle. The Customer is required to maintain the Vehicle in good condition and return it at the end of the Rental Period in the same condition as it was received, subject to normal wear and tear. If any tools, equipment, or documents provided with the Vehicle are lost during the Rental Period, the Customer must reimburse the Company for the replacement cost of these items. The Customer is responsible for paying any deductible fees associated with damage to or loss of the Vehicle. If the insurance claim related to any damage to or loss of the Vehicle is denied for any reason attributable to the Customer’s actions, the Customer will be fully responsible for compensating the Company for the full amount of the loss. This includes all costs associated with the damage to or loss of the Vehicle as well as all administrative and legal fees. The Customer shall not assign, sub lease or pledge the Vehicle. The Customer shall not make any change to the Vehicle, such as adding or removing the original equipment of the Vehicle without the prior written consent of the Company. In the event of an approved change to the Vehicle, the Customer is obliged to return the Vehicle to its original form at the end of the Rental Period. The Customer shall comply with all applicable laws and regulations of the Republic of Indonesia regarding the use of Vehicle, such as traffic rules, and using seat belts in the front and back seats. In the event of an accident involving the Vehicle, the Customer must obtain prior written approval from the Company before incurring any related expenses, including costs for vehicle repairs and any medical expenses. The Company will not assume or reimburse any expenses incurred without such prior approval. The Customer must report any damage, theft, or accident involving the Vehicle to the Company within 24 hours of the incident. This reporting requirement applies regardless of whether there are any losses or injuries to passengers or third parties. Additionally, within the same timeframe, the Customer must submit the following supporting documents and information to the Company: For a Vehicle that is either stolen or severely damaged: Detailed and complete chronology of the loss or accident. Original certificate from the local police. Copies of STNK (vehicle registration) and the driver’s license. Original letter of loss issued by the Provincial Police Directorate Head of the Investigation Division (Kadit Serse Polda), if the vehicle is stolen. Original blocking letter for the STNK issued by the local Provincial Police Directorate Head Of The Investigation Division, if the vehicle is stolen. For theft or loss of equipment, or damages to a Vehicle, other than those covered under 2.10 a): Detailed and complete chronology of the loss or accident. Original certificate from the local police. Copies of STNK (vehicle registration) and the driver’s license. For any incidents involving a third-party: Detailed and complete chronology of the accident. Original certificate from the local police. Copies of STNK (vehicle registration), including the third party’s STNK. Copies of driver’s license, including the third party’s license. Original claim letter from the third party. Original certificate and invoices from the repair shop or hospital approved by the Company. The costs for obtaining any supporting documents and information shall be borne the Customer. In the event of loss of the Vehicle due to wrongful acts or misconduct by the Customer, the Customer shall be liable to compensate the Company based on the current market value of the Vehicle, as determined by the Company. During the Rental Period, the Company shall provide comprehensive insurance coverage against damage to the Vehicle as well as third-party liability insurance, with a limit of IDR 10 million in aggregate. The Customer is responsible for all costs and losses related to damage to, loss of, or other liabilities associated with the Vehicle that are not covered by insurance or that exceed the insurance coverage limits. This responsibility includes costs resulting from risks not covered by the insurer or from claims that are denied (either fully or partially) for any reason. All claims related to the use of the Vehicle, regardless of the cause, are limited to the maximum coverage provided by the insurance policy specified in these T&Cs. The Customer agrees to waive any right to seek compensation from the Company for any amounts exceeding what is covered by such insurance policy. Return of the Vehicle At the end of the Rental Period, the Customer must return the Vehicle to the location specified in the booking details issued by the Avis reservation service. Failure to return the Vehicle on time and/or at the specified return location will result in late return charges. Additionally, the Customer will be responsible for any fees associated with retrieving, taking control of, or delivering the Vehicle from its current location to the specified return location, in addition to the regular rental fees. The Company reserves the right to take back the Vehicle immediately upon the end of the Rental Period or upon early termination of the rental. The Customer must not interfere with or prevent the Company or its designated representatives from reclaiming the Vehicle. To facilitate this: The Customer grants the Company and its representatives the permission to enter any premises where the Vehicle is located to reclaim it. This permission includes the right to remove any barriers or attachments that may be holding the Vehicle. If the Vehicle is located on property not owned or rented by the Customer, the Customer grants the Company irrevocable permission to enter these premises and retrieve the Vehicle. This includes any necessary actions to free the Vehicle for removal, such as dismantling or releasing any securing devices. Use of the Vehicle The Customer is responsible for ensuring that all individuals operating the Vehicle comply with traffic laws and any other applicable regulations, including driving with valid documents and legally operating the vehicle. Should the Customer or any driver violate these regulations, the Customer will be liable for all resulting consequences and costs. The Customer and any driver shall operate the Vehicle in a safe and appropriate manner, following the Vehicle user manual and service manual. If the Vehicle is operated in a manner inconsistent with these T&Cs, the Customer will be liable for all resulting consequences and costs. The Vehicle can only be operated within the area specified in the booking details issued by the Avis reservation service. If the Customer wishes to operate the Vehicle outside this area, the Customer shall notify the Company in writing at least 24 (twenty-four) hours in advance and receive the Company’s prior written approval. The Customer acknowledges that the Vehicle may already be equipped with, and the Company may install, any device on the Vehicle monitoring the use of the Vehicle, including but not limited to a Global Positioning System (GPS). The Customer agrees to use the Vehicle solely for routine transportation purposes. Prohibited uses include, but are not limited to, sub-renting the Vehicle, racing, or using it for promotional activities. Should the Vehicle be used in violation of these T&Cs, the Company reserves the right to immediately terminate the rental and reclaim the Vehicle. The Customer will be liable for all costs incurred in the recovery of the Vehicle. Term and Termination The rental of the Vehicle may be terminated as follows: by mutual written consent of both Parties; or by the Company, if: the Customer fails to comply with or breaches these T&Cs; any of the Customer’s assets are confiscated by any government authority or regulatory body; the Customer ceases its business operations for any reason; the Customer initiates or is subjected to the winding-up, liquidation, or similar proceedings; the Customer is declared insolvent, enters into debt rescheduling, or becomes subject to any court order regarding insolvency; the Customer is placed under receivership or is otherwise deemed incapable or unauthorized to manage or own its own assets, fully or partially; or the Customer is involved in any criminal proceedings. Miscellaneous Provisions These T&Cs shall be governed and construed in accordance with the laws of the Republic of Indonesia. In case of any disputes, controversies and/or conflicts in connection with the interpretation and/or implementation of this Agreement, the Parties hereto agree to settle them through the District Court of West Jakarta. This Agreement contains the entire understanding of the parties as to its subject matter. Other than any written warranty provided with the goods, there is no other understanding agreement, warranty or representation whether express or implied in any way defining or extending or otherwise relating to these provisions or binding on the parties with respect to the goods of their operation. Acknowledged and agreed by the Customer. Customer signature: ______________________________ Customer name: ______________________________ Reservation number ______________________________ Date: ______________________________ |